Chocolate Delivery

All Chocolate deliveries are £4.95 and are sent via Royal Mail 48 hours tracked once dispatched. You will be notified when your order is dispatched.

If you are ordering before midday on a weekday then you can choose to have your order sent by Royal Mail 24 hour tracked for £6.95.

If you are ordering before midday on a weekday then you can choose to have your order sent by Royal Mail Signed for Next Day for £10.00.

All Chocolate deliveries £55 or over will receive FREE Shipping via Royal Mail 48 hours tracked.

Please note: If you order includes Chocolate and Ice Cream then these will send to you in two shipments.

Ice Cream Postage & Packaging

Ice Cream tubs must be ordered in quantities of 2 x 2L tubs due to the way that our partner packages and sends our ice cream out in dry ice and recycled denim. The four litre total volume means that there is enough frozen mass to keep the temperature low enough by the dry ice.

DHL collects the ice cream and delivers it to your doorstep.

Delivery charges for ice cream:

2 tubs (4L) = £9.95
4 tubs (8L) = £14.95
6 tubs (12L) = £19.95
8 tubs (16L) = £24.95
10 tubs (20L) = £29.95
12 tubs (24L) = £34.95
14 tubs + (28L) = £39.95

IMPORTANT: Do not rearrange/delay your allotted DHL delivery for a later date than they originally give you, as your ice cream will sit in a DHL depot or van for longer than the dry ice can hold it to a frozen temperature and will melt! Please note, we don’t issue refunds for deliveries that a recipient has delayed later than the original and earliest delivery day given by DHL.

We deliver ice cream on Wednesdays, Thursdays and Fridays.

  • Order by 8am on Tuesday, Wednesday or Thursday to receive your order the next day.
  • All orders placed after 8am on Thursday through to 8am on Tuesday will be delivered on Wednesday.

Please note: If your order includes both Salcombe Dairy ice cream as well as chocolate, then these will be sent to you in two separate shipments. Chocolate is dispatched via tracked Royal Mail from our Salcombe warehouse, and ice cream is dispatched via our specialist dry ice partner in the South East.

For any South Hams/local orders of ice cream, please contact our Salcombe shop (01548 843228) or Dartmouth parlour (01803 832364) direct who can arrange to hold a named special order for you to collect.