What is in my order?
Why Does it Stay Frozen?
Is Dry Ice Safe & How Should I Dispose of It?
Dry ice is perfectly safe and is the best way for you to receive your ice cream in perfect condition. Dry Ice is frozen, compacted carbon dioxide which evaporates over time. There may be some dry ice left in the box when you open it. Simply pop the ice cream straight into your freezer, then leave the remaining dry ice to evaporate in a well vented area before disposing of the box in the recycling. Do not touch the dry ice directly as it can cause ice burn. When the dry ice has completely evaporated you can dispose of the bag in your bin as normal.
How does Delivery Work?
Can I order ice cream as a gift for someone?
Are your ice creams allergen friendly?
Yes, all of our ice creams are Gluten Free, Nut Free and Egg Free. In addition to this all of our ice creams are made using only natural ingredients – so our Peppermint Chocolate is NOT bright green. All of our ice cream is suitable for vegetarians and our sorbets are suitable for vegans.
Can’t see your favourite flavour to order?
We are expanding our range of flavours available online, if there is a particular flavour you are keen to see available online for home delivery, please contact firstname.lastname@example.org
CAre your ice creams allergen friendly?
Yes, ALL of our ice creams are Gluten Free, Nut Free and Egg Free. In addition to this all of our ice creams are made using only natural ingredients – so our Peppermint Chocolate is NOT bright green. All of our ice cream is suitable for vegetarians and our sorbets are suitable for vegans.
Where do you deliver?
We can deliver ice cream to anywhere in the mainland UK.
Can Chocolate & Ice Cream Arrive Together?
Our ice cream and chocolate cannot currently be delivered in the same box due to differing temperature requirements, so any orders for ice cream and chocolate will arrive in separate deliveries/parcels.
When will I receive my ice cream delivery?
We use DHL to deliver our ice cream. We deliver weekly on Wednesday, Thursday and Friday.
Order by 10am on Tuesday, Wednesday or Thursday to receive your order the next day. All orders between 10am Friday - 10am Tuesday and your order will be delivered to you on Wednesday
Any questions about ice cream delivery online?
If you have any questions, please contact email@example.com